Frequently Asked Questions

How long will my cake last?

All our cakes are baked fresh and are best eaten within 3 to 4 days of collection / delivery

Do you offer allergen free cakes?

Due to the strict legislation regarding allergens (December 2014 – requiring a separate bakery for allergen / gluten / dairy / nut / egg free produce) we are unable to offer cakes that can be made a 100% Allergen free, therefore it is not a service that we provide.

If you have any specific questions regarding Allergen free we have a professionally qualified member of staff in this area who will be happy to assist you.

Please note that all allergies and intolerances must be disclosed at the time of ordering.

Where are you located?

We are now located within Quality Cake Company, based in Fazeley.

Visit the following page for How to Find Us.

What are your opening times?

Since we have merged with Quality Cake Company, we are able to offer longer opening hours, which are as follows:

Monday – Friday – 9am – 6pm

Saturday’s – 9am – 5pm

Sunday’s – Closed

How much notice do you require to order a cake?

The sooner you can book the better to avoid disappointment, however, as a general guide for wedding cakes we ideally require 6 months notice – and for birthday/christening cakes 3-4 weeks notice.

For wedding cakes, we also offer a “Save the Date” service which allows you to reserve a date in the future without having to confirm your specific cake design. This service can be used up to 2 years in advance of your wedding date and requires a £50 non-refundable deposit payment.

How can I order a cake?

Now we are working with Quality Cake Company we have a wide range of options for you to order a cake, via phone, email or in the shop.

Please visit their website for further details on how to order a cake.

Wedding cake payments

£50 to ‘Save The Date’. (Non-refundable)

6 months prior to your wedding, 50% of the remaining balance is due. (Non-refunable)

1 month prior to your wedding, the final balance is due. No changes to the order may be made beyond this point. (Non-refundable)

Cake stands and/or cupcake stands are available to hire with your cake. These require an additional £50 cash or bank transfer deposit which is refundable on their return less a hire fee of £10 per week.

Do you deliver cakes?

We do provide a delivery and set up service for wedding cakes. Depending upon the delivery location and size of the delivery a fee may be incurred.

Birthday and occasion cakes can be delivered – for more information visit the Quality Cake Company website.

Are you able to post / courier cakes?

Due to the fragile nature of all our cakes, we do not offer a postal delivery service.

Do you have a price list?

As all of our cakes are bespoke we do not have a standard price list. Birthday cakes start from £25, Wedding cakes start from £175.